How long do transfers take with Zobo?
Most transfers arrive instantly or within a few minutes. In rare cases, depending on the recipient’s country or bank, it might take a few hours. No matter what, we’ll keep you updated from start to finish.
What countries can I send money to?
You can send money from the US, UK, or Europe to recipients in Nigeria (NGN), Ghana (GHS), and several Francophone African countries using the XOF or XAF currency.
How do I get started?
Simply download the Zobo app on your Android or iOS device, create an account, and complete your identity verification. You’ll be ready to start sending money in minutes.
If you’re in the US, you’ll be required to link your bank card or account to fund transfers directly. For users in the UK or EU, Zobo provides virtual GBP or EUR wallets, making it easy to top up and send money to loved ones across Africa.
What currencies are supported?
Zobo supports sending from USD, GBP, or EUR, to African currencies like NGN, XOF, and XAF. We’re constantly adding more options like GHS, TZN, and more.
Are there any transaction fees?
Nope. Zobo transfers are 100% fee-free, always. Your loved ones should receive every cent you send.
What are Zobo’s exchange rates like?
We offer competitive real-time FX rates with no hidden markups. You’ll always see the exact rate before sending, so there are no surprises.
How do I fund my transfers?
If you're in the US, you can pay using your US bank card.
What’s a Zobo wallet?
If you’re in the UK or EU, Zobo gives you a virtual GBP or EUR wallet that lets you easily manage your balance and send money at any time.
Is Zobo safe to use?
Absolutely. Zobo uses bank-level security and industry-standard encryption to protect your information and transactions.
Can I track my transfer?
Yes! Every transfer comes with real-time tracking. You’ll know exactly when the money is sent, received, and completed.
What if something goes wrong?
Our 24/7 customer support team is here to help. Just email support@zobo.money and we’ll sort it out.
Do I need to verify my identity (KYC)?
Yes. Verifying your identity helps us keep your account safe and compliant with financial regulations. It only takes a few minutes.
Can I resend a previous transfer?
Yes, with just a few taps. Zobo saves your past recipients so you can easily repeat or edit a previous transaction.
What devices support Zobo?
Zobo works on all modern Android and iOS smartphones. Just head to the Play Store or App Store and search for “Zobo”.